AI Virtual Assistant for Voice & Chat

Your Digital Workforce for Repetitive Tasks, Ready in 3 Days

Activate conversational AI assistants that adapt to your enterprise, performing top-line skills on behalf of burnt-out staff to achieve better engagement, operational efficiency and scalability.

Intent-based chatbots
are stuck in the past.

Slow to build, hard to maintain and impossible to scale — that’s intent-based. Organizations are quickly moving away from rigid conversational flows that result in...

Enterprises are going adaptive for better CX

The highest-performing conversational AI with the least amount of heavy lifting — that’s why modern enterprises trust Hyro to scale conversational experiences.

AI Virtual Assistant for Voice & Chat

Spend 60x Less Time Building With Intent-less AI Assistants — No Training Data Required.

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Lightning fast to deploy

#1 in time to value, 173 days earlier than the next-fastest conversational AI solution

Effortless to maintain

Eliminate over 350 hours per year spent on building bots and maintaining conversational flows

Simple to scale

Update and add skills without manually configuring the content, expanding to new departments within the enterprise

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Handle 10x more inquiries

Use our NLU engine to cover 10x more topics than other conversational AI solutions

Resolve over 85% of tasks

Optimize efficiency by automating repetitive tasks so support teams can focus on complex cases

Communicate cross-channel

Sync your conversations and insights via voice and chat across web, SMS and mobile and business messaging apps.

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WHAT INDUSTRY LEADERS ARE SAYING:

Digital transformation is always top of mind at Mt. San Rafael - Hyro lined up with our goal to deploy fast AI solutions that drive better patient engagement and provide data to help us understand what users are looking for.
Michael Archuleta
,
Chief Information Officer
,
Mt. San Rafael Hospital
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Digital transformation is always top of mind at Mt. San Rafael - Hyro lined up with our goal to deploy fast AI solutions that drive better patient engagement and provide data to help us understand what users are looking for.
Michael Archuleta
,
Chief Information Officer
,
Mt. San Rafael Hospital
Quote sign "Quote sign "
Digital transformation is always top of mind at Mt. San Rafael - Hyro lined up with our goal to deploy fast AI solutions that drive better patient engagement and provide data to help us understand what users are looking for.
Michael Archuleta
,
Chief Information Officer
,
Mt. San Rafael Hospital
Quote sign "Quote sign "

    turn complex data into easy conversations and cost-optimizing insights

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    Scrapes Data

    Ingests information automatically from websites, CSVs, APIs, CRMs and databases

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    Maps Data to Knowledge Graph

    Translates information to a knowledge graph,
    which self-updates in real time as content changes

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    Makes it Conversational

    Data is made easily queryable by natural language across AI assistants on all channels

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    Generates Key Insights

    Provides real-time dashboards with engagement metrics and customer journey analytics

    Integrations

    Born from critical data sources,
    grown through key integrations

    Conversational AI assistants power engagement, growth, and revenue-driving interactions across your favorite tech stacks. When the content changes, the conversations update.

    Ai assistant Skills

    Our AI Assistants operate as skilled out-of-the-box members of your team

    Define the actions, add the knowledge, and start. Plug and play skills are tailored to grow with your enterprise, pre-loaded with the core competencies you’d normally find in onboarded full-time employees.

    Physician Search

    Patients can find doctors easily, with multiple attributes, in their own natural language.

    Scheduling Management

    Patients can book, reschedule and cancel appointments with physicians, 24/7.

    Prescription Support

    Patients can automatically refill prescriptions and get immediate access to pharmaceutical information.

    Billing and Registration

    Patients can generate invoices and get immediate information on insurance claims

    Smart Routing

    Teams can route complex cases to the right agent automatically while resolving routine cases.

    Form Filling

    Teams can reduce time on form management and allow easy filling during an online chat

    FAQs

    Teams can simplify site search for patients and provide a better conversational experience

    Call-to-Text
    (SMS Deflection)

    Teams can deflect repetitive tasks from call centers to SMS and provide faster response.

    Site
    Search

    Teams can simplify site search for patients and provide a better conversational experience

    Success Story

    Success Story

    Weill Cornell Medicine Increases Converted Appointments by 47% with Conversational AI

    +47%
    Booked Appointments
    +350%
    Average Pages
    Per Session
    +600%
    Average Session Duration
    Read Full Success Story
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    Adaptive Natural Language Understanding Engine

    An award-winning NLU Engine for enterprises that demand the best conversational experiences

    Typical Natural Language Understanding (NLU) and Natural Language Processing (NLP) conversational AI solutions are all about machine learning and intents. That’s one big black box, and months of training data, predefined flows and resources spent building.

    Hyro’s intent-less NLU engine delivers an industry-leading 95% accuracy rate, covering a wide range of diverse phrasings, syntax, styles, attributes and context. Simplified: we’re teaching AI assistants to upskill and converse the way that humans would. Technically speaking, Hyro uses a proprietary tri-fold approach to instantly generate AI assistants:

    Hyro Named as Gartner® Cool Vendor™
    2022 in Conversational and Natural
    Language Technology

    "Ganter - Cool vendor 2021"

    Others solution

    Machine Learning, one big black box and an inefficient use of resources:

    Hyro’s solution

    Teach AI Assistants sentence structure
    (what is a verb, noun, adjective…)

    Others solution

    Intent-Based Approach “if X then Y”

    Hyro’s solution

    Teach AI Assistants the hierarchical structure of relationships between all entities and attributes, associating them with context-specific inquiries, which allows for:

    Others solution

    Manual Conversational Flows

    Hyro’s solution

    Simplifying the process of deploying multiple AI Assistants at scale by automatically gathering knowledge and business logic and assigning actions:

    Meet patients at every stage of their digital journey with Hyro.