Customer Support
Tips to support customers at all touchpoints along their digital journey
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4 min read
Is conversational AI for call center automation friend or foe? We say, friend, big time. Cut costs, reduce burnout, and improve call center agents' efficiency. Check out the five reasons conversational AI is a live agent's best friend in 2022.

The Hyro Team
February 4, 2021
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6 min read
According to F. Curtis Barry and Company, employee turnover in most call centers is alarmingly steep, reaching anywhere from 25 percent and higher. Sounds familiar? Find out how AI call center automation can reduce your call center turnover costs.

The Hyro Team
January 4, 2021
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Conversational AI
Digital Transformation
Natural Language
Discover why 80% of enterprises are moving to conversational AI as intent-based chatbots continue to fail the test of scalability.
