Learn about the different types of conversational AI, the value and investment behind the technology, how consumers and businesses are adopting conversational AI in 2021, and much more. View full infographic now.
Over the past decade plus, chatbots have dominated the conversation (no pun intended) when it comes to digital engagement. You’ve undoubtedly had experiences interacting with them, some helpful while others underwhelming, and perhaps even fiddled around with building one on your own. That’s because the chatbot promise is grand: businesses and their customers can speak to each other 1:1, at scale.
Across US Healthcare Systems