Success Stories

Discover how leading enterprises like yours use Hyro to engage their
customers, boost conversions, and collect actionable insights.

Healthcare Contra Costa Health Services Increases Goal Completion Rate by 450% with Call Center & SMS Automation

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Healthcare Weill Cornell Medicine Increases Converted Appointments by 47% with Conversational AI

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Healthcare Novant Health Automates 85% of All Incoming Support Center Calls with Adaptive Communications

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Healthcare Montefiore Deploys Hyro’s AI-Powered Virtual Assistant to Handle Traffic Spikes Caused by COVID-19

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Healthcare Contra Costa Health Services Increases Goal Completion Rate by 450% with Call Center & SMS Automation

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Real Estate CARROLL Automates 40% of All Bookings with AI-Powered Leasing Assistants

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Health providers using Hyro chat and voice platform see on average:

+450%

Average Goal Completion Rate (GCR)

+2,000

Average Hours Saved per Month

85%

Average AI Resolution Rate

300%

Average ROI
After 6 Months

What industry leaders are saying:

We're constantly looking to enlist emerging technologies at Baptist that will allow us to optimize efficiencies while supporting team members and removing friction from patient access to care. We found Hyro to be the right solution to scale automation across multiple channels and help us enhance service levels for our team members, medical staff and patients alike

Aaron Miri, SVP, Chief Digital & Information Officer at Baptist Health

Hyro allowed us to sanitize our provider data enough to open online scheduling for patients with confidence, keeping providers happy by ensuring that only accurate appointments are booked. They're now the example I give to other Chief Digital Officers of how to overcome obstacles in setting up a strong digital front door

Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center

Hyro's robust knowledge graph is continuously learning and has all sorts of different ways to fill the knowledge base with information. The days of chatbots that are more workflow based, I think, are narrowing–they served their purpose for very small use cases, but they can't grow with you

Amber Fencl, Senior Vice President Digital Health & Engagement at Novant Health

We were down to one leasing agent at Liberty, a property with 750 units, and we would not have survived without Hyro’s ability to automate a large portion of our incoming calls.

Dena Lerner, Marketing Director at Westland Real Estate Group

Since going live, Sterling Karamar’s AI Assistant has been our most productive employee. We’ve hit a record 70% call-to-tour ratio, up from 40%, and the volume of applications has doubled. Definitely, the fastest deployment time we’ve ever seen!