The State of Healthcare Call Centers 2023 Report is out.
The #1 full-stack conversational AI
omnichannel solution for enterprise
Your digital workforce for repetitive
tasks, across mediums and channels
Shield understaffed call center
teams from routine calls with AI
Optimize decision-making with
robust conversational insights
Improve patient engagement and
overcome staffing shortages with AI
Handle unlimited patient calls without
increasing agents’ headcount
Extract rich conversational insights from
patient interactions across channels
Inside Hyro for healthcare: our
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Increase in Goal Completion Rate
Automate over 85% of routine calls without human intervention to wipe out long wait times, increase productivity and reduce stress on customer-facing teams
Eliminate repetitive tasks with AI assistants that perform skills on behalf of burnt-out staff to achieve better engagement and operational efficiency
Capture a wealth of information from your customer interactions, automatically, with 24/7 access to raw conversational data that ensures workflow optimization
The intent-based IVRs and chatbots you’re familiar with are slow to build and hard to maintain due to their reliance on training data. Hyro’s AI-based Adaptive Communications Platform scrapes data from different sources and maps it to a self-updating knowledge graph, which allows for our zero maintenance guarantee. Together with our Natural Language Understanding engine, we provide exceptional conversational experiences to end-users with 60x faster time-to-value than other leading conversational solutions.
Hyro provides the fastest deployed enterprise-grade conversational AI on the market. You’ll be able to start automating conversations and repetitive tasks within three days and immediately start seeing results based on traffic, volume of conversations and predefined success metrics.
Hyro’s conversational AI is omnichannel, available across call centers, mobile apps, SMS and websites. All data from AI assistants syncs to a centralized conversational intelligence platform, serving up real-time insights from all calls, messages and other types of business interactions.