The State of Healthcare Call Centers 2023 Report is out.
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Your digital workforce for repetitive tasks, across mediums and channels
Shield understaffed call center teams from routine calls with AI
Optimize decision-making with robust conversational insights
Improve patient engagement and overcome staffing shortages with AI
Handle unlimited patient calls without increasing agents’ headcount
Extract rich conversational insights from patient interactions across channels
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Shrink your workload, save your workforce.
Enable patients to find the optimal provider for their care needs with unprecedented speed, ease, and precision through AI-powered physician search.
Exceptional PX starts with matching patients to the right point of care. Empower patients to easily browse physician profiles and drill down by multiple attributes through NLU-enabled dialogue.
Provide patients with the most up-to-date and accurate physician profiles without lifting a finger.
Drive higher conversions along the patent journey. Schedule 2-3x more appointments by turning booking into a single-tap action.
Physician search is deeply integrated with Epic through a secure and advanced API to guarantee painless data consistency.
Embed KyruusOne through a robust API to centralize, refine, and easily maintain provider, service, and location data.
Watch ARC’s VP Marketing Communications and Patient Engagement, Heidi Shalev, describe in detail the impact physician search is having on one of the largest multi-specialty medical groups in Central Texas.
Field unlimited patient inquiries across web, mobile apps, and SMS by providing instant and accurate answers and services.
Deflect repetitive tasks from your agents and eliminate departmental burnout and operational inefficiencies with AI-powered call center automation.
Gain an impartial, 360° overview of patient behavior, including in-demand topics and main call drivers, to inform clinical, operational, and business decisions.