Physician Search

A Provider-Patient Match Made in Heaven

Enable patients to find the optimal provider for their care needs with unprecedented speed, ease, and precision through AI-powered physician search.

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Many patient inquiries and tasks can now be resolved end-to-end by Hyro’s AI assistants. Patients get what they need quickly and easily without waiting on hold, and agents can focus on the most complex calls.
Craig Richardville, Chief Digital and Information Officer, Intermountain Health
Chief Digital and Information Officer, Intermountain Health

Simplify search and level up patient experience

Exceptional PX starts with matching patients to the right point of care. Empower patients to easily browse physician profiles and drill down by multiple attributes through NLU-enabled dialogue.

  • Patients can refine their search via physician specialty, location, gender, spoken languages, and accepted insurance plans
  • Patients can scroll through physician cards to glean info such as the provider’s rating, location, availability, and contact details
  • Multimodality empowers patients to converse in text, voice, or both and view results in a range of layouts

Power conversations with your physician directories

Provide patients with the most up-to-date and accurate physician profiles without lifting a finger.

  • Physician directories are automatically scraped in 24-hour cycles—no maintenance effort required
  • Only system-approved data is sourced to prevent misleading results and ensure HIPAA compliance
  • Control the order of search results and sort according to your business logic

Boast better ROI from online scheduling

Drive higher conversions along the patent journey. Schedule 2-3x more appointments by turning booking into a single-tap action.

  • Help patients book appointments instantly within a dynamic conversational interface
  • Prioritize available physicians accepting new patients to improve patient acquisition
  • Gain insight into top requested physicians and specialties to grow appointment-generated revenue

Headache-free Epic integration included

Physician search is deeply integrated with Epic through a secure and advanced API to guarantee painless data consistency.

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Improve provider data management with Kyruus

Embed KyruusOne through a robust API to centralize, refine, and easily maintain provider, service, and location data.

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Making a Difference at
Austin Regional Clinic

Watch ARC’s VP Marketing Communications and Patient Engagement, Heidi Shalev, describe in detail the impact physician search is having on one of the largest multi-specialty medical groups in Central Texas.

Expand to Multiple Channels and
Show Data-Driven ROI

AI Assistants for Voice & Chat

Field unlimited patient inquiries across web, mobile apps, and SMS by providing instant and accurate answers and services.

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Call Center Automation

Deflect repetitive tasks from your agents and eliminate departmental burnout and operational inefficiencies with AI-powered call center automation.

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Patient Journey Analytics

Gain an impartial, 360° overview of patient behavior, including in-demand topics and main call drivers, to inform clinical, operational, and business decisions.

Discover Conversational Intelligence

Offer automated, real-time access to physician
profiles across your health system.

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