Scheduling Management

Maximize Provider
Capacity, Optimize for a
Full Schedule

Automate your scheduling management cycle to maximize appointment volume, relieve your overburdened support staff and provide your patients with the self-service capabilities they crave.

Everybody is trying to get to online scheduling, and Hyro is the fast track. They allowed us to open online scheduling for patients with confidence, keeping providers happy by ensuring that only accurate appointments are booked.
Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center
Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center

End-to-End Scheduling

Across US health systems, scheduling is the #1 call driver. Drive better patient satisfaction while saving on agent support costs with AI-powered scheduling. Allow new and existing patients to find doctors, filter by multiple attributes, and browse available time slots to book appointments in seconds without a human in the loop.

Self-Rescheduling

Shrink your cancellation rates and fill calendar gaps by offering patients who can no longer make their original appointment complete visibility into alternative time slots and an effortless route to self-reschedule.

Appointment Verification

Don’t make your patients wait on hold for 40 minutes every time they forget when their next doctor appointment is. With Hyro, patients can securely and quickly verify their appointment time and location and receive a text message with complete appointment details—no need to call again.

Appointment Cancellation

Cut your no-show rates by providing your patients with a frictionless pathway to cancel their appointments without clogging your call center queues. Automatically update and serve cleared slots for other patients to secure.

Auto-sync your Epic scheduling modifiers

No need to reinvent the wheel, Hyro’s Scheduling Management integrated with your Epic EMR, seamlessly feeds into pre-defined scheduling modifiers and automatically updates with any changes you make.

How it works

See Hyro in Action

Watch how Hyro’s AI Assistant uses PII to securely verify the patient’s identity. Through a HIPAA-compliant API integrated with the health system’s EMR, the AI assistant sources the patient’s records, retrieves upcoming appointment information, and reschedules end-to-end with zero human intervention.

Automate Scheduling Across Multiple
Channels and Show Data-Driven ROI

AI Assistants for Voice & Chat

Field unlimited patient inquiries across web, mobile apps, and SMS by providing instant and accurate answers and services.

Discover AI Assistants
Call Center Automation

Deflect repetitive tasks from your agents and eliminate departmental burnout and operational inefficiencies with AI-powered call center automation.

Discover Call Center Automation
Patient Journey Analytics

Gain an impartial, 360° overview of patient behavior, including in-demand topics and main call drivers, to inform clinical, operational, and business decisions.

Discover Conversational Intelligence
Success story Spotlight

How Weill Cornell Medicine
Increased Scheduled Appointments by 47%

+47%

Appointment Scheduled Online

-31%

Website Bounce
Rate

+350%

Pages viewed

Maximize the potential revenue of every
appointment with AI-powered scheduling.