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How MSU Leverages Innovation and Tech to (Actually) Improve Population Health Outcomes

Featuring Roger Jansen, Chief Digital Health and Innovation Officer at Michigan State University Health Care

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On The Agenda:

As a former clinician, Roger always wondered if there are other ways to do things in healthcare. Moving towards the admin side allowed him to take a broader look at how health is determined. Tune in to hear how MSU is leveraging digital tools for mutual accountability, communication, trust, and transparency, inevitably skyrocketing their NPS scores to national top quartile. Jansen suggests to “have your clinicians be part of the vision creation, versus the recipients of the vision that was created.”

Topics:

00:00 - 03:30

Roger's role at MSU and their goal to maximize preventative care

03:30 - 09:20

Recent innovation projects: Higi as an extension of healthcare services

09:20 - 12:00

Compliance or commitment? The empathetic way to implement digital

12:00 - 16:53

Strategies for implementing digital projects in an organization

16:53 - 20:57

How to choose a digital solution

20:57 - 26:13

Bullish or bearish: Roger places his digital bets on emerging technologies

26:13 - 34:14

Jansen's take on the US healthcare model: The need for value-based contracts, pricing standardization, and leadership change

Topics:

00:00 - 03:30

Roger's role at MSU and their goal to maximize preventative care

03:30 - 09:20

Recent innovation projects: Higi as an extension of healthcare services

09:20 - 12:00

Compliance or commitment? The empathetic way to implement digital

12:00 - 16:53

Strategies for implementing digital projects in an organization

16:53 - 20:57

How to choose a digital solution

20:57 - 26:13

Bullish or bearish: Roger places his digital bets on emerging technologies

26:13 - 34:14

Jansen's take on the US healthcare model: The need for value-based contracts, pricing standardization, and leadership change

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About the host
Liat Kozuch
Liat Kozuch
Podcast Host, Hyro

Part production junkie, part people lover, Liat's passionate about making genuine connections and amplifying peoples’ life stories. With exposure to Hyro’s champions at leading health systems, she started Patient Journey Pioneers to expose strategies from healthcare’s most influential digital leaders and C-suite executives, who share insights that are inspiring the industry to move further and faster than ever. Join the journey as Liat continues to seek the next-best-disruptor in healthcare.

About the speaker
Roger Jansen
Roger Jansen
Chief Innovation and Digital Health Officer at Michigan State University Health Care

Roger is an award-winning healthcare senior executive who leads strategic initiatives, authors new products and solutions, steers large-scale change and innovation efforts, and fosters high-performing teams and culture. With a PhD in Psychology from the University of Illinois at Chicago, he currently serves as the Chief Strategy Officer for a $6B+ healthcare system. Prior to this, he was recognized as a top United States CHRO for the redesign and refocusing of the organization's Human Resources.

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