Patient Journey Pioneers

Roadmaps from the Top Digital Leaders in Healthcare

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Every journey needs a compass.

Healthcare is at a crossroads. Patients are demanding retail-like digital experiences. Providers are walking the path, but are they in the right direction?

Welcome to Patient Journey Pioneers. Soak up insights from leading executives as they dish on emerging technologies, digital acceleration and innovative strategies that are pushing the patient journey to new heights.

Episode 4

How Tahoe Forest Health System is Simplifying Patient Access with Scheduling Autonomy

Jake Dorst, Chief Information and Innovation Officer of Tahoe Forest Health System shares his "whys" and 'hows" behind simplifying patient access as a whole. The stride to efficiency, however, comes with its own challenges, especially when it comes to caregivers giving up layers of their scheduling autonomy and handing it off to patient-centric technologies. Jake places his digital bets on emerging technologies in healthcare and names his go-to sources of knowledge and events for healthcare IT.

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Episode 3

How Intermountain Healthcare is Pioneering a New Value-Based Healthcare Model

Craig Richardville, recently named as the new Chief Digital and Information Officer and Senior Vice President at Intermountain Healthcare, is a force in healthcare innovation. Craig dishes on the recent merger of SCL Health and Intermountain Healthcare, and his ambitious plans to transform Intermountain from a health system providing digital services to a digital company delivering health services. The key ingredient? Moving from being provider-focused to patient-focused. Tune in to catch Craig’s “bullish or bearish” bets on emerging technologies, his prediction of the next big trend in healthcare, and invaluable career advice for aspiring healthcare leaders.

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Episode 2

How Novant Health Broke Boundaries in Digital Innovation

Angela Yochem, Novant Health’s EVP Chief Transformation and Digital Officer, takes us through her unconventional professional journey through Dell, Bank of America and Rent-A-Center that eventually landed her in healthcare, where transformation is needed most. She shares her highest priorities as a member of the C-suite, and the main motivation behind Novant Health’s new Innovation Lab. Angela also digs into tips and tricks for creating a seamless automation-infused patient journey, placing her digital bets on emerging technologies with a strong emphasis on AI. Tune in for the full episode.‍

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Episode 1

Top Strategies for Digital Acceleration Within a Health System

Edward Marx, CEO of Divurgent and former CIO of Cleveland Clinic, reveals the strategies required to push digital innovation projects forward within a health system. In an age of heightened digital demand from providers and patients, Marx suggests that executives such as CIOs, CMIOs and CDOs place their emphasis on governance within the healthcare organization, and take the time to go “undercover” in the hospital to understand daily challenges on a tangible, human level. Tune in to hear the full episode.

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About the host

Liat Kozuch

Part production junkie, part people lover, Liat's passionate about making genuine connections and amplifying peoples’ life stories. With exposure to Hyro’s champions at leading health systems, she started Patient Journey Pioneers to expose strategies from healthcare’s most influential digital leaders and C-suite executives, who share insights that are inspiring the industry to move further and faster than ever. Join the journey as Liat continues to seek the next-best-disruptor in healthcare.

Be a pioneer. Bring better digital roadmaps back to your healthcare organization.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Patient Journey Pioneers

Roadmaps from the Top Digital Leaders in Healthcare

Every journey needs a compass.

How Tahoe Forest Health System is Simplifying Patient Access with Scheduling Autonomy

How Intermountain Healthcare is Pioneering a New Value-Based Healthcare Model

How Novant Health Broke Boundaries in Digital Innovation

Top Strategies for Digital Acceleration Within a Health System

Be a pioneer. Bring better digital roadmaps back to your healthcare organization.

Discover how adaptive communications can drive a better digital patient experience in healthcare.