Topics:
Share this Episode
After years of experience in the field, Taylor’s approach is plain and simple: access to healthcare should be easy. Health equity and meeting patients where they are, are only some of her guiding lights as she sets out on her daily mission to improve Ballad Health’s patients’ digital experience as Senior Vice President and Chief Consumer Officer.
Today, Ballad Health is rocking its own apps, one for their team members and one for patients, enabling them to search for physicians and schedule appointments — just one example of how high demand healthcare is being brought to their fingertips.
Tune in as Taylor gives us the scoop on strategies that improve the delivery of care, while overcoming internal struggles and change management all in a strained workforce.
