Handle with Care: Using Patient Feedback to Fix Broken Access Channels Watch Mona Baset, VP of Digital Services at Intermountain Health, and Jim Economou, VP of Patient Access Contact Centers at Endeavor Health, in this webinar dedicated to tackling the toughest challenges in patient access and offering proven strategies to overcome them.
The Voice of the Patient Gain access to the most comprehensive and accurate analysis of patient preferences, expectations, and concerns when interacting with their healthcare providers – as revealed by 1,500+ surveyed US patients.
The Nuts & Bolts Of Responsible AI For Patient Support Discover how leading CIOs are building a Responsible AI infrastructure for patient-facing use cases, without compromising on patient trust. We’re joined by Summa Health’s Elbridge Locklear, St. Luke’s Health System’s Reid Stephan, and Boston Children’s Hospital John Brownstein.
Hyro’s Responsible AI Revolutionizes Patient Assistance at Baptist Health Watch Baptist Health’s SVP, Chief Digital & Information Officer, Aaron Miri describing how working with Hyro is a win-win-win situation for the Florida-based health system: from technological improvements, to higher patient satisfaction all the way to actual hard ROI.
Hyro’s AI Assistants and Salesforce: A 5-Min Demo Dive into Hyro’s integration with Salesforce to discover how to improve patient experiences, agent performance and operational efficiency with AI assistants – all within your Salesforce org.
Crystal Ball Clinic: A Healthcare Trends & Tech Gameshow This time around, we’ve done something a little different. In this interactive live webinar, we presented our panelists with expert takes from Hyro’s 2024 healthcare predictions project, they voiced their thoughts on each predictions – and commented on the audience’s predictions as well.
Generative AI in Healthcare Handbook Generative AI adoption across healthcare is historically fast. Systems slow to integrate this technology into their workflows risk being left behind. Grab this handbook to ensure you stay far ahead of the curve.
The Digital Front Door in 2024 In his opening remarks from Digital Front Door Day, Israel Krush, Hyro’s CEO and Co-Founder, explores the present state of the Digital Front Door, how GPT has changed the game going into 2024, and Hyro’s pivotal role in reshaping the approach to AI implementation.
Contact Center & Healthcare Operations Leaders: Fireside Chat A fireside chat dedicated to healthcare operations and contact center professionals who speak in code like AHT and FCR and who fight a constant battle between a minute saved vs. a better experience provided. Watch the recording from Digital Front Door Day 2023.
Patient Access and Engagement Leaders: Fireside Chat If you don’t rest until PSAT is at 100 and currently have one tab open on Q3 patient surveys, and five others on your health system’s various analytics dashboards trying to track down weak points in your patient engagement flows – this is the fireside chat for you. Watch the recording from Digital Front Door Day 2023.