
Meet the Partnership Changing the Patient Access Experience
Salesforce, Hyro, and Penrod have joined forces in a new partnership designed to transform the patient access experience. Together, this integrated solution helps healthcare organizations reduce costs, ease pressure on contact centers, and guide patients to the right care—faster and more intuitively.
Featuring:
- Kim Root, Director, Healthcare Solution Engineering at Salesforce
- Saul Fofana, Chief Customer Officer at Penrod
- Uri Pintov, VP of Product at Hyro
By pulling relevant information directly from the EHR and surfacing it through conversational AI, care teams can unlock the data that matters most to patients—when and where they need it. The result: smarter, more connected service without disrupting your existing workflows.
In this webinar, discover how leading health systems are responsibly leveraging AI to:
- Automate high-volume workflows
- Engage patients seamlessly across voice and digital channels
- Deliver measurable improvements in speed and satisfaction
- Drive real ROI by reducing call volumes and freeing up staff time