Conversational AI is a multi-billion dollar market, projected to generate $600 billion in revenue for businesses worldwide, annually, over the coming decade.
Enterprises across all industries are implementing conversational AI to automate and bolster their customer engagement, communication, and acquisition strategies, streamline their operations and logistics, and ignite digital transformation within their organization.
But what exactly is conversational AI? How is it different than chatbots? How does it work, and why should you implement it?
In the most comprehensive guide ever written on this topic, we cover every single facet of successful, pain-free conversational AI implementation and maintenance in 2021.
Download this guide to learn:
- How to determine if conversational AI is right for your business
- How to distinguish between conversational AI and chatbots and why it's crucial to know the difference
- Best practices for implementing and maintaining conversational AI
- How to deploy conversational AI as a CIO or IT, customer support, customer engagement or operations and logistics leader
- How to integrate conversational AI with your website, call centers, IVRs, SMS tools and applications
- How to scale conversational AI in 2021