Aaron Bours

Aaron Bours

VP Marketing at Hyro
Latest posts by 
Aaron Bours
:
Customer Engagement
 - 
6 min read

4 Digital Tools to Improve Patient Satisfaction Scores in 2021

How do I improve my patient satisfaction scores? We cover the four digital tools that are being used by healthcare organizations to boost their patient satisfaction scores in 2021 and the results you should expect to see from them. Learn more.

Aaron Bours
January 18, 2021
IT & Digital
 - 
2 min read

[Infographic] The State of Conversational AI in 2021

Learn about the different types of conversational AI, the value and investment behind the technology, how consumers and businesses are adopting conversational AI in 2021, and much more. View full infographic now.

Aaron Bours
November 29, 2020
Healthcare
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4 min read

Conversational AI on the Frontlines of COVID-19 with Montefiore Health System

By mid-March, 2020, the world’s attention — up until that point fixed on a devastated northern Italy — shifted at once to New York which had rapidly become the globe’s new coronavirus epicenter. As the state’s some 20 million citizens hunkered down in their homes, adhering to strict social distancing measures, they turned en masse to their healthcare providers’ digital channels, creating crippling backlogs in medical care and access.

Aaron Bours
September 27, 2020
Operations & Logistics
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5 min read

Back to Business: Increasing Patient Volume and Revenue Relief with COVID-19 Screening Solutions

Patients are slowly returning to hospitals for their elective procedures. But how can healthcare organizations ensure a safe return to their facilities and avoid a costly relapse? Read this blog post to find out how conversational AI is helping.

Aaron Bours
August 27, 2020
Customer Engagement
 - 
3 min read

Appointments by Conversational AI: Understanding Everything Your Patients Say

Now, more than ever, patients are looking for ways to communicate with their healthcare providers digitally. With the spread of COVID-19, this demand is only going to increase as health systems across the nation face a tremendous strain on their digital channels and call centers. Natural Language Processing (NLP), coupled with conversational AI, is poised to become one of the foremost solutions to confront this issue.

Aaron Bours
March 24, 2020
Healthcare
 - 
10 min read

Why the World Economic Forum Wants AI Chatbots in Healthcare

The World Economic Forum is mostly known for its highly anticipated annual meeting in Davos, Switzerland — a scene of global intrigue and a convergence point for the planet’s most influential politicians, investors, activists, CEOs, and economists.

Aaron Bours
June 11, 2020
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Conversational AI
Digital Transformation
Natural Language