A stellar patient journey starts here

It’s hard to overstate the effectiveness of SMS messaging as a tool for outreach. Long used by businesses to promote themselves and engage their customers, we decided to combine our conversational AI and NLU techniques with this existing technology, creating 2-way AI-Powered Outreach.

Find out how inspiring health IT executives are championing digital transformation in their organizations, accelerating innovation while providing their patients with top-level care throughout the COVID-19 crisis.

To no surprise, almost half the world’s population is now under coronavirus lockdown. The globe, it would seem, has grinded to a complete halt. Never in history have more people stayed at home at the same time.

Over the past decade plus, chatbots have dominated the conversation (no pun intended) when it comes to digital engagement. You’ve undoubtedly had experiences interacting with them, some helpful while others underwhelming, and perhaps even fiddled around with building one on your own. That’s because the chatbot promise is grand: businesses and their customers can speak to each other 1:1, at scale.

Last week we happily announced that we’re attending HIMSS20, the largest health-technology conference in the world. As the excitement here at Hyro ramps up and our calendars fill with meetings, we decided to take a short break from the madness to revisit the trends and ideas that have captivated previous HIMSS events, along with most premier healthcare conferences over the past few years.

On March 7th, following mounting pressure and concern over the spread of COVID-19, HIMSS20, the foremost health IT conference in the world, was canceled.

Once a year, a distinct and unmissable buzz takes hold of San Francisco’s Financial District as thousands of the nation’s top healthcare executives suit up and descend upon the city for the annual J.P. Morgan Healthcare Conference.

Now, more than ever, patients are looking for ways to communicate with their healthcare providers digitally. With the spread of COVID-19, this demand is only going to increase as health systems across the nation face a tremendous strain on their digital channels and call centers. Natural Language Processing (NLP), coupled with conversational AI, is poised to become one of the foremost solutions to confront this issue.

On March 19th, 2020 — on the heels of the World Health Organization (WHO) officially declaring the coronavirus a worldwide pandemic — we launched our free COVID-19 Virtual Assistant for healthcare systems.

The World Economic Forum is mostly known for its highly anticipated annual meeting in Davos, Switzerland — a scene of global intrigue and a convergence point for the planet’s most influential politicians, investors, activists, CEOs, and economists.

It’s been a little over a month since the World Health Organization (WHO) — concerned both by the alarming levels of spread and the severity of infection — declared COVID-19...

According to a recent Pew Research Center poll, in just one week (March 16–24), the number of Americans who view the coronavirus as a major threat to public health...