Responsible AI for patient support: Join leading healthcare CIOs for a special webinar on April 24.Sign up for the webinar.

Shrink your workload,
Save your workforce

You can’t afford to waste time with low-value work. Shield
your staff from repetitive calls and messages, improve patient
support and access to services, and stretch operational
dollars with AI-powered assistants.

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Trusted by leading health systems

“Hyro was able to come in and automate workflows to the tune of saving $1,000,000 almost immediately, on top of being even more responsive and more organic for our patients.”
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“Our Hyro AI Assistant resolves 40% of patient interactions end-to-end. Think about it: those are calls that will no longer require an agent to spend their time on while leaving the patient satisfied.”

40%

Goal Completion Rate

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״We were able to deflect up to 80% of password reset calls through SMS self-service. It was easy to review conversations in the dashboard and see that 90-100% of the AI-powered responses were those that we would’ve provided manually.״

+450%

Goal Completion Rate

95%

Self-Service Rate

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״We were able to automate 85% of all calls to our support center. Moreover, NLP gives us firsthand patient insights to drive decision-making. That is invaluable.״

+85%

Automation Rate

-99%

Average Hold Time

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״What attracted us to Hyro was their adaptive approach. Our physician data is now easily accessible—and we’re seeing 47% more appointments booked online.״

+47%

Conversion Rate

-31%

Bounce Rate

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“Using Hyro, 98% of patient questions over the last 90 days have been answered 100% correctly. That’s a 98% AI accuracy rate.”

98%

AI Accuracy

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Responsible AI-powered communications

AI assistants engineered
with patient safety in mind

Launch risk-free generative AI voice and chat assistants 
secured by our three core pillars for responsible patient-facing deployment.

Discover Responsible AI

Explainability

Gain full visibility into the logic pathways behind outputs and evaluate the information used to generate responses.

Control

Contain ‘hallucinations’ and misleading responses by clearly defining and limiting the data sources utilized to formulate outputs.

Compliance

Adhere to patient and data security regulations while remaining flexible enough to accommodate evolving policy.
Enterprise-Grade Conversational AI

Meet Your Digital Workforce

The compliant AI assistants you need to securely resolve over 85% of repetitive tasks, 
adaptive across call centers, websites, mobile apps, SMS and more.

Phone Mockuo
FAQ Resolution

Serve customers with instant answers to their most frequently asked questions.

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IT Help Desk
Smart Routing
Scheduling
Management
FAQ Resolution
Physician Search
Spot™ GPT-Powered Search
Rx Management
  • Call Center
  • SMS
  • Website
  • Mobile
    Apps
  • Messaging
    Tools
Adaptive communications

Handle unlimited calls & messages and
collect actionable insights along the way

Call Center Automation

Easily sort call volume by fully automating routine calls, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service. Streamline call center operations by eliminating long wait times and reducing reliance on staff, all while maintaining 100% capacity.

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AI Assistants

Skilled out-of-the-box members of your team, with no training required. Activate conversational AI assistants that adapt to your health system, performing top-line skills on behalf of burnt-out staff to achieve better engagement, operational efficiency and scalability.

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Conversational Intelligence

Goodbye black boxes and siloed reporting. Hyro empowers operations, IT, and patient access & engagement teams with the visibility to confidently act on conversational data across all communication channels, improving operational efficiencies with easy and intuitive feedback loops.

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Building is overrated, and 60x slower.

Health systems expend endless IT resources to create virtual assistants, leading to high cost of ownership. Conversational flows take over 3-6 months to train–and the result? Rigid bots built by non-experts that break and frustrate your patients.

Leave the building to us, so you can focus on what matters.

Your teams need help now. See 60x faster time-to-value from AI assistants. No training data required, no maintenance involved. Everything you need, out-of-the-box, to start automatically resolving over 85% of repetitive tasks.

Hyro for hire, available immediately

No training, no burnout, no turnover. Pre-loaded with the core capabilities you’d expect in fully onboarded employees.

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Adaptive
Communications
is winning awards.

We’re consistently #1 in replacing bad chatbots and outdated IVR systems.

50M+

Successful Conversations

120M+

Minutes Saved

1100+

Bad Chatbots Replaced

Best In Digital Front Door Company 2024 Desktop-Min
Digital Health 100, 2024 Desktop-Min
Hyro is rated 4.9/5 stars in G2 reviews.
The Proof is in the performance
+85%

Automation
Rate

5.5X

ROI Within 6
Months

+40%

Agent
Productivity

-35%

Operational
Costs

7X

Faster Average

Handle Time

Integrations

Connect to your favorite tools– from critical data
sources to messaging and telephony systems

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Epic Emr
Epic EMR

Take Advantage of Epic’s Advanced APIs and Hyro’s AI Assistant to automate patient record identification, scheduling management and prescription support.

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Salesforce
Salesforce

Set up a bi-directional sync with the world’s #1 CRM, automatically turning patient data into conversations that can seamlessly transfer to Salesforce Chat.

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Inside Hyro for Healthcare: 5-Min Walkthrough
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From our blog
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From our blog

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Soak up insights from leading healthcare executives as they dish on emerging technologies and digital strategies that are pushing the patient journey to new heights.

Tune Into the Podcast

Automate patient interactions, responsibly, to
unlock a more productive and profitable workforce.

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