We just raised $10.5M to Replace Intent-Based Chatbots and IVRs!
interaction

Meet customers in any conversational setting

Automate thousands of interactions at the same time, no matter the industry, use case or channel, without using heavy business resources. Provide value, faster, at every stage of the journey, leading to more satisfied customers, higher conversions and lighter loads on your support teams.

INSIGHTS

Unlock critical customer insights

Transform customer queries into an unfair competitive edge. Discover what customers are searching for, analyze key performing categories and uncover unfolding trends in real-time—so you can solve customer pain-points before and after they appear.

IMPLEMENTATION

Ditch the heavy-lifting & deploy in hours

Automate the launch process of conversational AI over any platform, service or device with unprecedented speed.

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Seamless Deployment

No building platform. No predefined intents. Just plug & play. We’ll automatically enrich and embed your data without any taxing business efforts on your end.

Limitless Integrations

Land and expand. Easily add a conversational AI interface to all channels and mediums that your patients interact with, from your website to call center to Amazon Alexa and beyond.

Zero Maintenance

R&D-free is the way to be. Let us provide the elasticity and agility required to help you scale in record time. When your content updates, your conversations update.

INTELLIGENCE
Put an end to customer frustration with intent-based chatbots

Switch to adaptive voice and text AI. Hyro’s knowledge graph automatically collects and enriches content from external data sources as well as your own. It’s the best of both worlds: strong machine learning and our Natural Language Understanding engine — that let you deliver next-gen conversational experiences to guide your customers, keep them engaged, and increase conversions.

"We had a solution on our website in less than 48 hours. During the first week of deployment, we were already witnessing hundreds of daily conversations with the COVID-19 virtual assistant and have also been able to direct users to other key areas on our site."

Adrin Mammen

AVP, Patient Access Transformation Officer
Montefiore Health System

"Digital transformation is always top of mind at Mt. San Rafael - Hyro lined up with our goal to deploy fast AI solutions that drive better patient engagement and provide data to help us understand what users are looking for."

Michael Archuleta

Chief Information Officer
Mt. San Rafael Hospital

"Hyro's conversational AI is a differentiator for our business, vastly improving patients’ experiences by making it easy to access information and take actionable next steps across the digital channels of their choice. Hyro is putting real-time information at our patients’ fingertips, which has proven priceless especially during the coronavirus pandemic."

Amber Fencl

Senior Director, Product Development
Novant Health

"Digital transformation is always top of mind at Mt. San Rafael - Hyro lined up with our goal to deploy fast AI solutions that drive better patient engagement and provide data to help us understand what users are looking for."

Michael Archuleta

Chief Information Officer
Mt. San Rafael Hospital

We have been pleased with the quick implementation by Hyro and the easy adoption by our patients. Hyro continues to further improve our experience by offering insightful recommendations based on how patients are using the virtual assistant.

Heidi Shalev

VP Marketing, Communications, & Engagement
Austin Regional Clinic

"What attracted us to Hyro was the sophistication and flexibility of their approach. They adapted to us rather than us having to adapt to them. Their ability to quickly add and scale new use cases with little client-side maintenance is increasingly valuable in a world where digital engagement has become essential."

Dr. Curtis Cole

Chief Information Officer
Weill Cornell Medicine

Discover why enterprises are switching from intent-based solutions to Hyro

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