RESPONSIBLE AI-POWERED COMMUNICATIONS

Automate Patient
Interactions, Responsibly

Launch AI assistants across your most valuable communication channels without risking your organization and the patients you serve.

The Three Pillars of Responsible AI

A trifecta of interconnected safeguards designed to protect patient privacy,
secure sensitive system data, and scale alongside shifting regulatory demands.

Clarity

Obtain complete explainability into the logic pathways behind outputs and evaluate the information utilized to formulate each response.

Control

Eliminate ‘hallucinations’ and misleading responses by clearly defining and restricting the data sources used to generate outputs.

Compliance

Meet and adapt to security standards and regulations that protect patients and prevent data breaches.

Responsible AI, explained

Breaking Down the Three Pillars

Explainability

What's in the black box?

Most generative AI tools operate as opaque ‘black boxes’. With no way to see their inner workings, the reasoning behind their outputs remains a constant mystery. Rectifying errors hinges on pinpointing their root cause, but with most solutions, this is virtually impossible.

Shed light on
every conversation

With Hyro’s Responsible AI, you gain the ability to unpack each conversation, identify the knowledge sources utilized for crafting responses, understand the root cause of wrong or misleading outputs, and swiftly address knowledge gaps by sanitizing your data with relevant, up-to-date information.

Control

You're in the Driver's Seat

Reign in AI under your own terms with strict data control and built-in
safeguards to mitigate risk and ensure maximum quality and reliability.

Compliance

AI that adapts to
ever-evolving regulation

Deploy an AI solution built to meet industry compliance rules and
developing policies while guaranteeing consistent air-tight locks
on patient privacy and system security.

HIPAA-compliant
sources of information

GDPR & CCPA
compliant

SOC II
Compliant

10x

Less Hallucinations

78%

More Resolutions

96%

AI Accuracy Rate

Responsible AI to Baptist Health means transparency. It means processes that are transparent, not transactional. Hyro brings all of that to the table. It is a great company and it brings joy to our providers, our patients, and to me and my staff.

Aaron Miri, SVP, Chief Digital & Information Officer at Baptist Health

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Automate Patient
Interactions, Responsibly