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New York, United States
Hyro, the leading responsible conversational AI platform for healthcare, enables enterprises to automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Top-performing organizations trust Hyro's plug-and-play approach, including an award-winning natural language engine, to help them recapture time and investment lost to building and maintaining chat and voice solutions.
We are seeking a highly motivated and experienced Customer Success Manager to join our growing Customer Success team. In this role, you will work to ensure the success and satisfaction of our Enterprise customers by building and maintaining strong customer relationships, leveraging a forward-thinking mindset, data-driven decision-making, collaboration across departments, and a focus on continuous improvement in the customer success process.
Responsibilities
Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The base salary range for this position is $70,000 - $90,000 annually. The range provided is for NY-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, colour, gender, national origin, age, religion, creed, disability or sex.