REPORT Insights from Hyro’s COVID-19 Virtual Assistants Across US Healthcare Systems Insights from Hyro’s COVID-19 Virtual Assistants Across US Healthcare Systems Learn how patients responded to COVID-19’s outbreak in the US, as told through thousands of patient interactions with Hyro’s AI assistants. Download the Full Report Download Introduction On March 19th, 2020—on the heels of the World Health Organization (WHO) officially declaring the coronavirus a worldwide pandemic—we launched our free COVID-19 Virtual Assistant for healthcare systems. The following report is based on the analysis of a random sample of 2,000 patient conversations across active COVID-19 Virtual Assistants, providing impartial and pointed insights into patient engagement with their health providers during the COVID-19 crisis. What's Inside? Download this guide to learn: Top keywords, categories & patient queries regarding COVID-19 Growing interest and demand, as well as confusion, surrounding the topic of testing Frequently asked patient questions as indicators of patient priorities & activities Patients’ response to hospital policy changes and disruption of ongoing medical care Full segmentation of Risk Assessment reports, according to age groups, symptoms, and degree of risk Telemedicine, scheduling appointments, billing, and other services unrelated to COVID-19 that patients were looking for online Explore More Guides and Reports Explore More Guides & Reports See All Guides & Reports Report The Voice of the Patient Get the Full Guide Report Generative AI in Healthcare Handbook Get the Full Guide Report The State of Healthcare Call Centers Get the Full Guide Guide The Ultimate Guide to Implementing Conversational AI Within Your Organization Get the Full Guide All Guides & Reports Understand your patient concerns when they matter most with AI-powered conversational intelligence. Understand your exact patient concerns when they matter most with Hyro. Learn More
Guide The Ultimate Guide to Implementing Conversational AI Within Your Organization Get the Full Guide