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Conversational Technologies

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Hyro Named as Gartner® Cool Vendor™ 2022 in Conversational and Natural Language Technology

Hyro, a leader in plug-and-play conversational AI technologies, announced today that it has been named a 2022 Cool Vendor™ by Gartner, Inc. The 2022 report titled “Cool Vendors in Conversational and Natural Language Technology” evaluates the most innovative and impactful vendors, products and services providing natural language and conversational AI solutions, including virtual assistants, voice AI and chatbots.

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Healthcare

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Hyro and Kyruus Partner to Help Health Systems Automate Patient Engagement and Digital Self-Service

Kyruus, the leader in provider search and scheduling solutions for healthcare organizations, and Hyro, the leader in plug-and-play conversational AI, today announced a new partnership to help healthcare organizations streamline patient access and meet rising consumer demand for digital self-service. The combined offering will allow healthcare organizations to augment Hyro’s Adaptive Communications Platform with Kyruus’ powerful provider search, match, and scheduling capabilities, enabling consumers to easily find and book care within a single online experience.

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Real Estate

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AI Leasing Assistants in 2022: Lead Generation For Real Estate Agents Made Easy

Discover why AI leasing assistants are poised to become the go-to lead generation resource for real estate agents in 2022 and beyond.

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IT & Digital

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Juniper Research Names Hyro Best Conversational AI Solution in 2022

We won Juniper Research’s Best Conversational AI Solution award for 2022. Learn more about the awards and why Hyro beat out the competition.

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Customer Support

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5 Reasons Conversational AI is a Live Agent’s Best Friend in 2021

Is conversational AI for call center automation friend or foe? We say, friend, big time. Cut costs, reduce burnout, and improve call center agents' efficiency. Check out the five reasons conversational AI is a live agent's best friend in 2022.

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Customer Engagement

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The Top 5 Tips for Improving Customer Engagement Through Chatbots (Good Ones)

There are few things more important in business than customer engagement. Discover the top 5 ways enterprises can improve using AI-powered chatbots.

Operations & Logistics

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Operations & Logistics

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The 5 Rules for Scaling Call Center Operations Without Hiring More Agents

Can you scale your call center operation without hiring more agents? The answer is yes, with conversational AI. Here are the five rules to follow to accomplish it.